SHIPPING POLICY

SHIPPING WITHIN 24-48 HOURS

  1. Once the order is placed. The order is dispatched in 24 – 48 hours. 

  2. NO RETURNS/EXCHANGE ON END OF SEASON SALE.

  3. Orders placed after Fridays at 11:00 AM will be dispatched only on the following Mondays.

  4. We prioritize every order & work to arrange the delivery within turnaround time.

    However, we may not cover delivery delays due to
    a.) Customer unavailability
    b.) given address is not valid/wrong/incomplete
    c) delay in delivery due to weather conditions or natural disasters.
    d) For Remote / ODA ( Out of Delivery Area ) locations, where carrier service is limited, It may take longer than normal delivery timings and We do not guarantee delivery timings in any way. 

  5. The product is delivered with in 5-7 working days from the product dispatch date. However sometimes it may arrive early or takes longer than usual.

  6. Once the order is dispatched, you will receive tracking notification via email and Whatsapp/text message.

  7. We do not guarantee for delivery timings in any way as we use third party logistic services. Once we handover the package to carrier, we don't have much control over it.  However, we try our best to delivery it on time and our logistics team takes it further with respective carrier to get it delivered as soon as possible.

  8. Please note that our Shipping partners may not deliver Supervintage' orders on Saturdays or Sundays.

    Our Shipping Partners: Blue Dart, Delhivery, Trackon Couriers, Anjani Couriers, The Professional Couriers, Skyking Couriers, India Post for remote locations.

    Note: Whichever shipping partner will have service at the delivery location, Our system will ship through that carrier.